Absolute Fire & Flood - Privacy Policy

Privacy Policy

Absolute Fire & Flood Restoration

Last Updated: 02.16.2026

This Privacy Policy describes how Absolute Fire & Flood Restoration collects, uses, and protects personal information.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information including:

• Full name
• Physical address and service location
• Email address
• Telephone number
• Insurance information required for claims processing
• Project-related information concerning fire or flood damage
• Information submitted through website forms, email, or service requests

1.2 Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the site
• Cookies and tracking data used for analytics and website performance

1.3 Information from Third Parties

We may receive information from:

• Insurance carriers
• Referral partners
• Subcontractors or service vendors

2. How We Use Information

We use personal information to:

• Provide restoration services
• Schedule appointments and communicate service updates
• Deliver estimates, invoices, and reports
• Coordinate with insurance carriers
• Maintain business records
• Improve website performance and internal operations
• Comply with legal and regulatory requirements
• Prevent fraud and enhance safety

3. Disclosure of Information

We may share personal information with:

• Insurance companies
• Subcontractors and service providers
• IT and communication service providers
• Legal authorities when required by law

We do not sell personal information.

4. Data Security

We implement commercially reasonable safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for certain communications

Requests may be submitted to:

info@absolutefireandflood.com

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

7. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website.